Privacy Policy

Last updated: October 2026

Reptile Food Store LLC (“we”) respects your privacy. This policy explains what we collect through reptilefoodstore.com and how we use it.

What we collect

Order details: your name, email, phone (optional), billing and delivery address, items ordered, and your delivery or pickup choices
ZIP code when you use our delivery checker
Messages you send through our contact form
Account details if you create an account
Newsletter sign-ups: your email address if you subscribe
Usage data: pages visited, device and browser type, collected through cookies and analytics tools

Payments

Payments are processed by Square. We never see or store your full card number. Square’s own privacy policy applies to your payment information.

How we use it

To process, prepare, deliver and confirm your orders
To send order emails, including your order QR code
To reply to your messages
To send newsletters with deals and coupons, if you subscribe
To understand how visitors use our site and improve it
To show relevant ads on Facebook and Instagram

Analytics and advertising

We use Google Analytics to understand how visitors use our site, and the Meta (Facebook) Pixel to measure and improve our ads on Facebook and Instagram. These tools use cookies and may collect information such as your IP address, device and browser type, and pages visited. You can opt out of Google Analytics with Google’s browser add-on, and manage ad preferences in your Facebook account settings.

Cookies

Our site uses cookies to keep your cart and checkout working, and for the analytics and advertising tools above. You can block or delete cookies in your browser settings, but parts of the site, such as checkout, may not work without them.

If you subscribe, we’ll occasionally email you deals and coupons. Every email includes an unsubscribe link, and you can opt out at any time.

Who we share it with

We share only what’s needed to run our store: our payment provider (Square), our drivers and delivery partners, our email and newsletter provider, and the analytics and advertising tools listed above. We never sell your personal information.

How long we keep it

We keep order records as long as needed for business and tax purposes, and delete other data when it’s no longer needed.

Your choices

You can ask us to view, correct or delete your personal information by emailing orders@reptilefoodstore.com.

Children

Our site is intended for adults 18 and older. We don’t knowingly collect information from children under 13.

Changes

We may update this policy. The latest version will always be on this page.

Contact

Reptile Food Store LLC, 185 E Paulding Dr, Suite 102, Dallas, GA 30157
Email: orders@reptilefoodstore.com