Terms & Conditions
Last updated: October 2026
Reptile Food Store LLC, 185 E Paulding Dr, Suite 102, Dallas, GA 30157.
1. Orders
When you place an order, you’ll receive an email confirming it. We may refuse or cancel an order, for example if an item is unavailable or we can’t serve your area. If we cancel a paid order, we’ll refund you in full.
2. Prices and typographical errors
Prices are in US dollars and may change without notice. If a product is listed at an incorrect price, we reserve the right to refuse or cancel any order placed at that price, even if the order has been confirmed and your card charged. If your card has been charged and the order is cancelled, we will issue a full credit for the incorrect price.
3. Sales tax
Georgia sales tax (currently 7%) is charged on all in-state delivery and pickup orders.
4. Payment
Payment is taken online at checkout through our secure payment provider (Square).
5. Delivery, pickup and cancellations
Delivery and pickup are covered in our Delivery Terms & Live/Frozen Guarantee. Cancellations, missed orders and refunds are covered in our Refund & Returns Policy.
6. Product disclaimer
All live insects and feeders are intended strictly for animal feed, educational purposes or research, and are not for human consumption. See our Reptile Feed Terms.
7. Copyright and trademarks
All content on this site, including text, graphics, logos, button icons, images, audio clips, digital downloads and code, is copyrighted as a collective work under United States and international copyright laws and is the property of Reptile Food Store LLC (Copyright 2026, all rights reserved).
You may electronically copy and print portions of this site only to place an order with Reptile Food Store LLC, or for your own non-commercial use. All trademarks, service marks and trade names used on the site are trademarks or registered trademarks of Reptile Food Store LLC.
8. Warranty disclaimer
This site and the materials and products on it are provided “as is”, without warranties of any kind, express or implied, to the fullest extent permitted by law. This includes, but is not limited to, implied warranties of merchantability, fitness for a particular purpose and non-infringement. We do not warrant that the site will be uninterrupted or error-free, that defects will be corrected, or that the site or its server are free of viruses or other harmful components.
9. Limitation of liability
Liability for any order is strictly limited to the total cost of the products purchased. Reptile Food Store LLC shall not be liable for any special, incidental, direct, indirect or consequential damages that result from the use of, or inability to use, the materials on this site or the performance of the products, even if advised of the possibility of such damages.
10. Use of site and indemnification
Harassment in any form on the site, including by email, chat, or obscene or abusive language, is strictly forbidden. Impersonating others, including a Reptile Food Store LLC employee or representative, or other visitors, is prohibited.
You agree to indemnify, defend and hold harmless Reptile Food Store LLC, its officers, directors, employees, agents, licensors and suppliers from all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of these terms or any activity related to your account by you or anyone using your internet account.
11. Governing law and jurisdiction
Your use of this site is governed by the laws of the State of Georgia, USA, without regard to choice of law provisions. Any legal proceeding arising from or relating to this site, including the purchase of our products, shall be brought in the state or federal courts located in Paulding County, Georgia. Any claim must be started within one (1) year after it arises.
12. Changes
We may update these terms from time to time. The version on this page at the time of your order applies.